How to Archive (& Unarchive) a Contact

Step-by-Step Walkthrough

  1. Navigate to Contacts.

  2. Select your contact.

  3. In the blue bar underneath their name, click the three dots.

  4. Scroll down to Archive.

  5. Click "Confirm" to confirm your archive.

    --Notice the orange button in the top right corner of their profile card that says "Archived".

To Unarchive the Contact

  1. To unarchive the contact, click on the green Unarchive button.

  2. The contact is now unarchived.

Automate Archiving a Contact

  1. Navigate to the Automations page.

  2. Click on “New Automation” in the top right corner.

  3. Scroll down to "Remove/Archive a Contact".

  4. Ensure that you select "Archive Contacts" and NOT "Remove Contacts Completely" in the automation.

    NOTE: We cannot reinstitute deleted (removed) contacts