How to Use Placeholders in Conversations

This walkthrough answers the questions: How do I start a new conversation? How do I send a message to a contact? How do I send an sms text to a contact? How do I email a contact? How do I text a contact?

This walkthrough answers the questions: How do I close a conversation? How do I open a conversation? How do I reopen a conversation? How do I remove a conversation?

This walkthrough answers the questions: How do I close all conversations? How do I close multiple conversations? How do I close all conversations at once? How do I close multiple conversations at once?

This walkthrough answers the questions: How do I assign a conversation to another user? How do I unassign a conversation to another user?

This walkthrough answers the questions: How do I view which user is assigned to a conversation? How do I view conversation assignments? How do I view who is assigned to who? How do I view user assignments?

This walkthrough answers the questions: How do I search conversations? Can I search conversations?

This walkthrough answers the questions: How do I send an attachment in a text message? How do I send an image in a text message? How do I send a link in a text message? How do I send a video in a message?

This walkthrough answers the questions: How do I use a snippet in a conversation? How do I use a saved message in a conversation? Can I use a snippet in a conversation? Can I save a response? Can I send a saved response? How do I use a saved response?

This walkthrough answers the questions: How do I use placeholders in a conversation? Can I use placeholders in a conversation? How do I use placeholders in a message?

This walkthrough answers the questions: How do I tell if a message is an email or an sms? How do I tell if a message is an email or a text? How can I tell if a message is an email or an sms?